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Google Reviews

Lone Star Floors
4.5
Based on 25 reviews
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Cathy G.
Cathy G.
16:32 14 Mar 20
We had quotes from 3 local flooring companies in Austin to replace old carpet in our home. The quotes from the other companies were ridiculously high. I found Lone Star Floors on my google search and decided to visit the store in Jollyville Rd. Bill’s straightforward pricing & honesty was refreshing. His 2 yrs warranty was also a plus & provided... peace of mind in case you ever need it. Come installation day, the workers arrived on time and finished as scheduled. We are very happy with our new floors and highly recommend Lone Star Floors for any of your flooring needs. We will definitely work with Bill again in the future for all of our flooring needs.read more
Jacob Thomas
Jacob Thomas
00:58 02 Mar 20
I had heard of Bill and Lone Star Floors from my friends. Lone Star Floors has a great selection of wood flooring & "THE BEST" prices. Bill is great to work with, answers your questions, makes recommendations and not pushy at all. Before I ordered the floors, I had compared the prices with a lot of stores and the pricing of Lone Star Floors was... the lowest. We are very happy with our new floors and would highly recommend Lone Star Floors for their selection and pricing.read more
John Willits
John Willits
18:44 22 Feb 20
Lone Star Floors did an excellent job on our floor installation and when an issue came up over a year after installation, they came out to fix the issue. Thanks for the 5 star service!
Rich Siegmund
Rich Siegmund
18:50 15 Feb 20
Outstanding flooring company. They are located off Jollyville, you'd easily drive by without seeing their storefront but you'd be missing a great company. Owner Bill is super knowledgeable about all types of flooring. In my case I wanted vinyl plank, and Bill had the widest selection of companies I saw anywhere after checking about 10 different... shops that all (Lone Star Floors included) had outstanding reviews on Yelp, with 4.8 or higher stars. I've had over a dozen floors installed in the past decade, and what matters more than anything else is the installation. You can buy your planks anywhere, but if the installers are not top notch your floor won't be either. I specifically decided to work with Bill because of his install team. The head guy on my installation was Jose who has worked for Bill for 10+ years, and I was told Jose continued in the footsteps of his dad who also used to work for Bill. Very importantly the floor was properly flattened, which involves getting on hands and knees and moving around every square inch of the area with a long level, and marking spots that are out of tolerance. Then those spots get filled with leveling compound. Not doing this leads to spongy spots in your floor that make it feel cheap. Otherwise the joints are all tight, and nicely trimmed around the difficult spaces like the free standing staircase my rental property has. I also had them install baseboard molding, and every joint there was as tight as I've seen anyone do. Many times installers will cut corners here, Jose didn't. Obviously I'm happy with the result. Excellent product, excellent install, and I think the prices are better than the other places I checked.read more
K D Nenni
K D Nenni
03:28 18 Jan 20
Lone Star Floors quoted a price for carpet and wood flooring for my new home construction and delivered on the quote so closely it was easy to pay the final invoice. No surprises! The installation crew was courteous throughout the process, despite my many questions. Best of all, they were so thorough right down to making sure the floors and carpet... were completely free of debris. What a pleasant change from the other subcontractors on this project. I highly recommend checking out Bill and his team when considering new flooring.read more
Larry Dollgener
Larry Dollgener
17:37 06 Jan 20
My go to place for flooring. Great prices and. installation
Reese McCrea
Reese McCrea
23:26 25 Nov 19
Bill McGavern from Lonestar Floors is a flooring expert. He spent much of his career on the commercial side so he has great experience and recommendations to help you make the right selection and recommendations for a very successful project. At the same time - he is not too pushy or overly opinionated (which I came across in looking for floors)... so he is great to work with. His install teams did a great job. They showed up early every day and worked everyday until the job was done. My experience in remodeling is that is rare. The prices were fair if not great and we could not be happier in selecting Lonestar Floors and Bill McGavern for replacing hardwood floors upstairs and down and beautiful carpeting as well.read more
Jordan John
Jordan John
17:43 30 Oct 19
Bought an older home in Austin a few months ago and decided that we needed new flooring. We have a two story home and wanted to do a mix of wood floors and carpet. My wife and I found Lone Star Floors through a google search in our area and spoke with Bill McGavern, the owner. We compared his pricing with the larger home improvement stores and... were pleasantly surprised to find out that Lone Star Floors pricing was better. Bill was very easy to work with, his knowledge of wood flooring really helped in our decision making. He really tried to understand what we wanted vs what we needed and helped us choose the right wood floor and carpet for our home. Once we selected our flooring (carpet for upstairs and wood for the downstairs) his crew did all of the installations. They were extremely professional, and took care to treat our home like it was theirs (didn't leave a mess, showed up on time, very polite and courteous) Would highly recommend Bill and Lone Star Floors to anyone seeking a friendly environment, large selection of flooring options, with a knowledgeable staff (40 years of experience I believe from my conversations with him).read more
Leah Lee
Leah Lee
21:52 11 Oct 19
So professional and great to work with. They stuck to their bid even when they realized the floors i ordered where actually more expensive. Love this place!
MAGGIE WILLINGHAM
MAGGIE WILLINGHAM
13:08 09 Oct 19
I absolutely love my new wood floors. We were lucky enough to find Bill from Lone Star Floors, he offers great prices hands down. Bill and his installers made the whole process seamless. The only thing difficult was selecting the type of floors we wanted. I would recommend going to Bill first, we had 2 other bids same floor make but double the... price.read more
Rebecca Summerlin
Rebecca Summerlin
23:36 08 Oct 19
Lone Star Floors did an excellent job on our wood flooring. They have a very good price for quality materials and installation. Would recommend them to anyone.
Christy Martinez
Christy Martinez
01:21 15 Jul 19
Bill and the team at Lone Star Floors has satisfactorily completed two flooring projects for us over the last four years. We were so happy with the first job, that when we moved, going back to Lone Star Floors was an easy decision. In both cases, the price was on point, good expectations were set early on and the installers were meticulous.
William Kiker
William Kiker
15:11 10 Jun 19
Reached out for a quote - not realizing that flat out declining the job was in the realm of possibility. Thank you! "Hello, No wood glue that I am aware of will stick to a sealed concrete floor. Therefore, the seal has to be sanded/ground off the floor. We would not be interested in tackling that project at this time. Thanks"
Todd Page
Todd Page
16:57 12 Apr 19
I needed to install new hardwood flooring throughout my house. I shopped at all the big box stores, along with floor and decor and lumber Liquidators. The quality of the flooring, installation and pricing at LoneStarFloors was far superior to the competition. The quality of the install was first rate and turn around time from the quote to the... install was only a few days. Bill and his team were easy to work with and very responsive. Take my advice and check them out for your next flooring job, you won't be disappointed. Todd Page - Satisfied customer.read more
Stephen Fogel
Stephen Fogel
15:29 21 Feb 19
Lone Star Floors recently installed engineered wood throughout most of my house and tile in the remainder. It looks great. The installation crew paid attention to detail, did an excellent job installing the floor, and did a good job cleaning up the site when it was done. Plus, the crew was friendly. Bill is easy to work with and there were no... surprises. The work started on time and was completed on time. I was impressed with the wide selection of flooring choices at the store. I had a very positive experience with Lone Star Floors.read more
Lauren Jones
Lauren Jones
23:26 18 Feb 19
The guy that I spoke to you was rude and short with me on the phone! Acted like I was an idiot for asking questions about remodeling my floors.
Mike Fullerton
Mike Fullerton
01:43 25 Dec 18
I had a great experience with these guys. They are very easy to work with and we had our floors installed within a few weeks. The installers were great to work with and did an excellent job, our bedroom, stairs, and upstairs landing look amazing! I will definitely be using them in the future.
R Ruane
R Ruane
13:46 23 Jul 18
You'll deal with Bill the owner, not some salesman. He knows everything because he's been doing this a very long time, and will not BS you. Honesty, the full array of products, very good prices, first rate installation, and no surprises: how refreshing. Pay attention to the many positive reviews and ignore the weird, negative one. Save yourself... a lot of time running around town, like I did.read more
Joseph Gaston
Joseph Gaston
21:04 20 Jun 18
Lone Star Floors sold and installed hardwood floors on both levels (approx. 2,300 square feet) of our home in Lakeway. They did the best installation job that I have ever seen. It looks as if the hardwood floors were installed before the interior walls were built. There are no thresholds where the hardwood floors does not meet a different type... of floor covering. You will not be disappointed with the price of the flooring or the installation.read more
Liming Shao
Liming Shao
19:41 20 May 18
I have worked with Lone Star Floors twice. First time for a major 2400sqft engineered wood floor project and this time for a 300sqft laminate. Both times got great pricing (material, installation all inclusive, no hidden cost), great product selection, and wonderful professional service. Bill the owner is straight forward, highly experienced and... efficient. You will not go wrong with Bill and his team.read more
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